YotaLeds.com Warranty & Refund Policy Information
ALL SALES ARE FINAL. All harnesses are made to order and thus returns are not accepted.
You can always contact us for any return questions at firstname.lastname@example.org
6 MONTH LED BULB WARRANTY
YotaLeds.com offers a six month warranty on all of our LED wiring harnesses purchased directly from YotaLeds.com or an authorized retailer. Customer is responsible for ALL shipping costs associated with the warranty unless the claim is within 30 days of purchase. This warranty is limited to six months on Yota Leds product, as limited by or subject to applicable law. The warranty provided by Yota Leds only covers manufacturing defects and does not include any damage or defect of products caused by, whether directly or indirectly, any of the following: (i) improper use or misuse of the product; (ii) damage or defect caused by cleaning, disassembly, alterations, or modifications; or (iii) damage or defect caused by or resulting from wear and tear, abuse, fire, or Acts of God.
Important notice: Warranty is voided if vehicle has been through automated carwash systems.
If you have a problem with your Yota Leds Grille Lights, please contact us directly at Laura@yotaleds.com. In order to process your claim, we will need a detailed email including your name, order number, product as well as photos to go along with your claim.
Any product that has been altered or deemed to be defective due to installation error, will not be granted. To avoid unnecessary shipping and handling charges and delay, follow the warranty claim process. If a return is granted, the customer is responsible for all return shipping costs, shipping insurance, and tracking.
APPROVED WARRANTY CLAIMS
If your Yota Leds harness is found to be covered under warranty, Yota Leds will provide the customer with the following options
- Customer will mail back faulty harness to Yota Leds for a repair. Turn around time is 48 hours upon delivery, unless otherwise stated. Customer is responsible for shipping costs to Yota Leds.
- Yota Leds will sent replacement LEDs to customer based on the claim.
In no event shall Yota Leds be liable or responsible for any damage, loss, cost, or expense, including incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
WARRANTY CLAIM ADDRESS
Mail all approved warranty claims to the address below. Customer must provide his or her own proper packaging to ensure safe return shipment to Yota Leds and recommend obtaining shipping insurance.
Yota Leds LLC
Attn: Warranty Claims - Order ####
1018 Sherwood Court
San Dimas, CA 91773